Don’t know how to implement a CRM system for your company
Try Overloop with our referral code! Key takeaway Customer relationship management isn’t just about using a software to keep customer data, it’s a holistic strategy that includes a CRM software to ensure that your relationship and interactions with your customers are kept healthy and alive. With all the areas and features of CRM, the main benefit really is that your customers get to have a good experience with your company, inevitably increasing sales and retention.You can opt to let us do it for you!Now more than ever, small and big businesses place a huge amount of effort into their social media presence. Out of 17 social media platforms, 6 of them claim more than a billion active users per month. Facebook takes the top spot CY Lists with its 2.8 billion users worldwide. Next to Facebook comes YouTube with 2.56 billion users, Instagram with 1.78 billion, and TikTok with 1 billion monthly active users (MAU). With 300 million active social media platform users in January 2022, it’s hard to pass up the opportunity to be seen and to market your business there.
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To prove our point, let’s take into account how Facebook has become an excellent social media platform for many businesses. Have you asked yourself what the majority of Facebook users do on the platform? On top of clicking likes on posts, Oberlo states Facebook users click on an average of 12 ads per month. In addition, 90 million small businesses use Facebook Groups, Pages, and Messenger. A whopping 66 percent of small businesses said they advertise on Facebook. But here’s the dilemma: 93 percent of small businesses struggle with their social media presence. According to Visual Objects, almost all small businesses struggle to generate more leads and get more followers with their social media accounts. Other notable social media challenges faced by small businesses include increasing engagement, especially among their new followers. Many businesses find it hard to be consistent in creating and posting their content as well.
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